Privacy Policy

Last Updated: March 7, 2026

Top Moments ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect several types of information when you use our Service.

1.1 Information You Provide Directly

This includes information you voluntarily submit, such as:

  • Name
  • Email address
  • Account login credentials
  • Billing information
  • Payment details
  • Social media usernames
  • Links to videos or streams
  • Clip submissions or timestamps
  • Communication with our support team

1.2 Content You Provide

When using the Service, you may provide:

  • Video content
  • Streaming recordings (VODs)
  • Clips
  • Timestamps
  • Media files

This content may be processed, edited, and distributed as part of the Service.

1.3 Automatically Collected Information

When you visit our website, certain technical information may be automatically collected, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring URLs

This information helps us improve the Service.

2. How We Use Your Information

We use collected information for the following purposes:

  • Providing and operating our services
  • Processing payments and subscriptions
  • Editing and distributing submitted content
  • Managing client accounts
  • Communicating with users
  • Improving website performance
  • Preventing fraud or abuse
  • Complying with legal obligations

We may also use aggregated or anonymized data for business analytics.

3. Payment Processing

Payments are processed through third-party payment providers.

We do not store full credit card information on our servers.

Payment processors may include services such as:

  • Stripe
  • PayPal
  • Other payment platforms

These services operate under their own privacy policies.

4. Content Processing

Content submitted to Top Moments may be:

  • Reviewed
  • Edited
  • Processed
  • Distributed across social media platforms

This processing is necessary to provide the clipping and distribution services offered by Top Moments.

5. Sharing of Information

We do not sell personal information to third parties.

However, we may share information in the following situations:

Service Providers

We may share information with trusted third parties who assist in operating our service, such as:

  • Payment processors
  • Hosting providers
  • Analytics services
  • Cloud storage providers

These parties are required to protect your information.

Legal Requirements

We may disclose information if required by law or if necessary to:

  • Comply with legal obligations
  • Respond to legal requests
  • Protect our legal rights
  • Investigate potential violations of our Terms

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience.

Cookies may be used for:

  • Website functionality
  • Analytics
  • Session management

Users can modify their browser settings to disable cookies, although this may affect website functionality.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Content submitted for editing or distribution may be retained for operational or archival purposes.

8. Data Security

We implement reasonable technical and organizational measures to protect user data.

However, no internet transmission or storage system can be guaranteed to be completely secure.

Users acknowledge that they provide information at their own risk.

9. Third-Party Platforms

Our services interact with third-party platforms including:

  • YouTube
  • TikTok
  • Instagram

These platforms operate independently and have their own privacy policies.

Top Moments is not responsible for how these platforms handle data.

10. Children's Privacy

Our Service is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take steps to delete it.

11. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to:

  • Request access to your data
  • Request correction of inaccurate information
  • Request deletion of your data

Requests may be submitted through the contact information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page with the revised effective date.

Continued use of the Service after changes indicates acceptance of the updated policy.

13. Contact

For privacy-related inquiries, contact:

Top Moments
Email: support@topmoments.com